Privacy Policy

1. Introduction


Best Cannabis (“we,” “our,” or “us”) is a licensed cannabis retail store located in Port Hope, Ontario. We are committed to protecting your privacy and handling your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL).


This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://bestcannabis.cc/, enroll in our rewards program, or interact with us online or in-store.


By using our website or services, you consent to the practices described in this policy.


2. Information We Collect


a) Personal Information


We may collect personal information including:


  • Full name
  • Email address
  • Phone number
  • Date of birth (for age verification)
  • Government-issued ID (where required by law)


b) Rewards & Loyalty Program Information


When you sign up for or participate in our rewards program, we may collect and track:


  • Loyalty account details
  • Visit frequency and store interactions
  • Rewards earned and redeemed
  • QR code scans, digital card usage, or link interactions
  • Communication preferences (email/SMS opt-ins)


c) Transaction Information


  • Purchase history (where linked to rewards participation)
  • Payment details (processed securely by third parties; not stored by us)


d) Device & Usage Information


  • IP address
  • Browser and device information
  • Website activity and navigation
  • Cookies and analytics data


3. Why We Collect Your Information


We use your information to:


  • Verify that you are 19 years of age or older (as required by Ontario law)
  • Operate and manage our rewards and loyalty program
  • Provide customer service and respond to inquiries
  • Send promotional communications (with your consent)
  • Improve website functionality and user experience
  • Maintain security and prevent fraud
  • Comply with legal and regulatory obligations


4. Rewards Program & Marketing Consent


a) Rewards Participation


Participation in our rewards program is voluntary. By signing up, you consent to the collection and use of your information to administer the program, including tracking visits and issuing rewards.


b) Email & SMS Communications


If you opt in, we may send you:


  • Promotions and special offers
  • Rewards updates and reminders
  • Store announcements


You may unsubscribe at any time by:


  • Clicking the unsubscribe link in emails
  • Replying STOP to SMS messages
  • Contacting us directly


We comply with CASL, and we do not send marketing communications without consent.


5. Age Restriction & Compliance


Cannabis access in Ontario is restricted to individuals 19 years or older.

By using this website or enrolling in rewards, you confirm that you meet this requirement. We may use age verification tools and request identification where required.


6. Cookies & Tracking Technologies


We use cookies and similar technologies to:


  • Improve website performance
  • Track rewards-related interactions (e.g., visits, scans)
  • Analyze traffic and usage patterns


You may disable cookies in your browser settings, though some features may not function properly.


7. How We Share Your Information


We do not sell your personal information.


We may share your information with:


  • Loyalty program providers (e.g., digital rewards platforms)
  • Payment processors
  • Website hosting and analytics providers
  • IT and security providers
  • Legal or regulatory authorities where required


All third parties are required to protect your information and use it only for authorized purposes.


8. Data Storage & Security


We implement appropriate safeguards, including:


  • Secure servers and encryption
  • Restricted access to personal data
  • Ongoing monitoring and security practices


Your data may be stored on servers located in Canada or other jurisdictions used by our service providers. We take steps to ensure your data remains protected.


9. Data Retention


We retain personal information only as long as necessary to:


  • Operate the rewards program
  • Fulfill the purposes outlined in this policy
  • Meet legal and regulatory requirements


10. Your Rights


Under Canadian privacy law, you have the right to:


  • Access your personal information
  • Request corrections
  • Withdraw consent (subject to legal limitations)
  • Request deletion where applicable


To exercise your rights, contact us below.


11. Third-Party Links


Our website may contain links to third-party websites. We are not responsible for their privacy practices.


12. Changes to This Policy


We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.


13. Contact Us


If you have questions about this Privacy Policy or your data:


Best Cannabis
68 WELLINGTON ST UNIT #3

PORT HOPE , ON L1A4H7
bestcannabisporthope@gmail.com
(905) 885-0420


14. Consent


By using our website or participating in our rewards program, you consent to the collection, use, and disclosure of your information as described in this policy.